Thursday, 10 April 2008

• Now that's fine customer service!

      Last month, I placed a pre-order for Ninja Gaiden Dragon Sword for the Nintendo DS on Electronics' Boutique/GameStop, and I received it last Friday. Now, since I pre-ordered it, I was expecting the pre-order bonus, a cute little dragon sword stylus and wrist strap deally that'd pimp out my DS quite a bit. Sadly to say, there was a mistake, and my Ninja Gaiden arrived without its utensil packed. T_T   
  

      Obviously, I was mad. Considering I bought the game for the stylus, I wasn't hesitant to return it to get most of my money back. One of their customer service reps, Valerie, assured me that I'd get the bonus or something to make up for their oversight. Lo and behold what I received today in the mail. v.v
  

  
  By cyberdragon10k, shot with Canon PowerShot A460 at 2008-04-10
  

      Now THAT, is some quality customer service right there. I'd thought most EB employees were utter crap (based on horror stories on message boards), but this was actually a pleasant surprise. Now I can finally un-shrinkwrap my game, and enjoy it the way it's supposed to be enjoyed! ^^;;

      But first, the BCIT Open House needs to be dealt with... I'm gone... >_>
  

  
  

  
  

  Have fun, and be happy ~ Brendan
  

  • 11:48 PM
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